Developer Contact

www.rlvision.com

Replace Genius is developed by RL Vision, an independent software developer run by me, Dan. Please visit my homepage for more information about me and my other products. Feel free to contact me with comments and suggestions for Replace Genius! Contact information is found here.

Asking for Help & Reporting Bugs

If you have a question or find a bug that you want to report, please follow these guidelines to make it easier for me to help you:

Describe the problem as carefully as possible. The more information I get, the easier it will be for me to help you!
Give many examples, if applicable. You are welcome to attach an example file for me to look at.
Screenshots can be very helpful since they often provide more information to me than is possible to descibe in words. You may attach several screenshots to show different events that happens. Please save screenshots as jpg/gif/png images, no more than 200kb each.
If a bug occurs, try to describe exactly when it happens, and what happens before and after. It's important that I get enough information to re-create the bug myself.
When reporting bugs, always include information about your system, such as Replace Genius version and Windows version.
Many problems can be solved by clearing the program settings. Start the program and open the settings window, and go to the "problem solver" section for info on how to do it!

Acknowledgements

Thank you all who register Replace Genius! Your support means a lot!